Chan's Chinese Restaurant

I have been eating at New Dragon on N. Main St. a few times a week since arriving in JAX. Pipping hot delicious foods, cheap too. Because they were closed on Mondays, I found Chan’s today. The guy who took the order was great and the food was ready fast. But the food was mediocre at the best. Also, their dry & crumbly white rice was the strangest rice that I’ve ever had. I won’t be going back.

I'd take a pass on this Chinese restaurant. Some of this review is my own experience, some, with emphasis, is straight rumors. My own experience the food here isn't much beyond the frozen food Chinese section at a supermarket. Especially the shrimp egg rolls. Moo Goo Gai 🥘 Pan same thing. Supermarket. It is said that market based competition is a good thing because it fosters innovation and good customer service. I'm not sure this would apply to this location. By my count there are two other quality Chinese restaurants within a mile and a half of this exact location that both serve authentic or at least better prepared Chinese food. My last part of this review is pure rumors, rumors are never good as they often contain about 1/4 of the real truth. But I've heard the rumor that the owner of Chan's Chinese restaurant is a very successful real estate developer and strip mall owner with long term leases, like this plaza and running a Chinese restaurant is really secondary as a part of this overall business plan. ⛩️

The bestest in Jacksonville. I saw where someone said that their chicken was a day old, and I beg to differ. My chicken is always easy to cut, juicy, and just the way I ask for it. Every time I go, I order between 20 and $30, and it is more than two meals, but I have to have it because I love it. Their sweet and sour sauce can sit in the fridge overnight and doesn't congeal like some others do. They get to where they know who you are just by your voice on the phone and will call you by name, most generally, because they are personable that way.

Chan's used to be excellent but this last experience was so disappointing. Absolutely everything was extremely bland. Wonton soup (bland wontons & flavorless broth), Egrolls (bland), Chicken on a stick (tough and somehow bland), Bourbon chicken (Tough with some minimal flavor), Egg Fried Rice (bland AF). The prices were within reason but if I'm throwing away more than half of the food because my kids and I don't want to keep eating it, then the cost goes up dramatically. IDK what the deal was with this experience but I would not return here again to find out. It's miles from what it used to be a couple years ago. Plenty of other options in the area to have this happen again.

Food is always good. I wish they would bring back inside dining. I recommend going through the entire. Everything is good. I really like the Super Lunch or Dinner. You get honey chicken, stir fry vegetables with chicken, shrimp and beef, lomein, fried rice, and 2 crab ragoon. I can eat off this meal 3 times. The portions are very generous. Shrimp egg rolls and dumplings are perfect.